ISP Services

Internet/Data Services

Superior customer service is not just a phrase we use. It is the foundation and guiding principle of our company. Your business depends on timely, reliable and secure data processing and at The Digital Cloud Co. we take that obligation seriously.

The Digital Cloud Co. offers a wide range of products and services that are designed to meet your demanding data requirements, from T-1 to Gigabit Ethernet services. We understand the critical roles of speed, reliability, and data security in the success of your business. That is why we expertly engineer and manage our network to provide industry-leading network reliability and quality.

Web Design / Hosting / E-mail Services

At DCC, we know what business owners want. We will give you the personal touch and attention you deserve. Our development process is very interactive. We show you our ongoing work every step of the way - and ask for your feedback. Our customer's risks are therefore very minimal. Imagine us emailing you a first draft within a few days. You might like it - or you might have some feedback. Either way, we won't get much into your web design project without hearing your thoughts. Once done we will host your website one a server in our state of the art data center and provide your domains email communications.

Computer sales and service

As a Dell certified partner we will help you select the computer systems that fit your needs. Following the sale we will provide complete maintenance and updates as your needs dictate.

Co-Location

We offer server co-location in our state of the art data center. Our data center is DOD approved and is specifically designed with low-latency transit, premium BGP bandwidth mix and classified dark-fiber services that combine to offer the leading value for server colocation services.

   • 24/7/365 On-Site support and security.
   • Key Card and Bio Scanners for dual authentication.
   • N+1 FM200 Fire Suppression.
   • N+1 High Density Power with availability for diverse providers.
   • On-Site Diesel generator with a 7 day fuel supply.
   • N+1 CRAC units capable of cooling up to 1200 watts per cabinet.
   • Multiple Fiber providers with diverse building entrances.
   • 24/7/365 Firewall and VPN monitoring and management.
   • Network Management and Monitoring.
   • Intrusion Protection and Detection management services.
   • Server, OS and Application management and support.
   • OS upgrades and patches.
   • On Site as well as Off Site tape storage and management.
   • Managed Hosting.

IT Consulting

Today’s IT projects bring about more than just functional challenges. Issues such as security, scalability, redundancy, information architecture and speed of performance are just a few of the criteria that must be evaluated in the early stages of planning an information technology project. Our experienced team of IT consultants can handle projects large and small, from needs assessment through to implementation.

Telco audits

Did you know that U.S. businesses waste over 38 billion dollars a year in lost telecom expense due to wasted billing issues and telephone company errors? A professional telecom audit will most likely significantly reduce your business telecom bill expenses. Since 2000, DCC has successfully performed contingency-fee-based phone bill audit services for many companies. Also, we only charge a fee if we actually produce hard savings from the telecom audit. Our clients are thrilled when we quickly reduce their telecommunications expense and finally find understanding and order in their complicated telecom billing network and costs.

Based on our experience, your company is most likely being overcharged for telecommunications services. Most of our clients come to us because their company telephone bill costs are increasing for no apparent reason, telecom billing problems seem insurmountable, telecom support staff has been cut and they require better telecommunication cost controls. We provide companies an excellent way to produce phone bill cost savings without increasing staff or incurring extra expense. We’ll start saving you money on your telecommunications invoice right away. Contact us today and we’ll get started with a free telecommunications bill review to find errors and estimate what we think we can save you on the telecom auditing project. Even further savings are realized by utilizing our Hosted PBX services.

Cloud Computing

Cloud computing is Internet-based computing, whereby shared resources, software, and information are provided to computers and other devices on demand, like the electricity grid. Cloud computing is a paradigm shift following the shift from mainframe to client–server in the early 1980s. Details are abstracted from the users, who no longer have need for expertise in, or control over, the technology infrastructure "in the cloud" that supports them. Typical cloud computing providers deliver common business applications online that are accessed from another Web service or software like a Web browser, while the software and data are stored on servers. A key element of cloud computing is customization and the creation of a user-defined experience.

CRM

Customer relationship management (CRM) is a broadly recognized, widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service.